Will the Arkade blasters work with any smartphone?
Our blaster will work with any Android and iOS smartphone. iOS support for mobile games is being developed now, and both Android and iOS will work with PC games.
What kind of batteries are used for the Arkade® blasters?
The Arkade® Blaster includes a Lithium Polymer rechargeable battery which will give you years dependable use.
How many hours of game play can I get on a full charge?
A minimum of 14 hours on a full charge.
How many games are now integrated with the Arkade® blaster?
We currently have about 40 mobile games integrated, with more being added every week. Hundreds of your favorite PC games will work as well. Arkade is constantly working to increase the amount of compatible games. If you have a game you’d love to see added to the Arkade Blaster, reach out to us and the games developer.
Do your Arkade® blasters come with a warranty and who do I contact if I have a problem?
Our blasters come with a 90 day limited warranty against any mechanical defects. We do not cover issues relating to physical abuse, such as dropping or water damage. Any issues can be brought to our attention by sending us an email to firstname.lastname@example.org.
How do I pair my phone with the blaster?
Turn on and pair the device named “Arkade® Blaster”
Do all the buttons on the blaster work the same way for each game?
Using the Arkade App, you can configure the Blaster’s buttons to your comfort. Each of our games includes a recommended profile with a custom button map. We highly recommend you download the app to better configure your blaster and discover additional content. Download the Arkade App on the iOS App Store or Google Playstore.
Do you have replacement parts if I drop and break my blaster?
We do not have replacement parts, however please send an email to email@example.com and let us know what happened.
How do I contact Arkade about technical questions?
If you cannot find answers to questions on our website, send an email to firstname.lastname@example.org and we will get back to you as soon as possible.
Can I bring the Arkade® Blaster on an airplane since it has a Lithium battery?
Please check with your local airlines as rules may vary in different countries. In most countries, you can bring the blaster as carry-on, but not checked luggage.
The Battle Gear Buttons keep sliding around on my phone. What can I do?
Washing them with soap and water will keep them nice and sticky. Also use alcohol wipes to keep your smartphone screen squeeky clean.
One of the Battle Clips is hitting the "off" button on my phone. What can I do?
Just flip your phone around and use the clips on the other side.
The Battle Clips won't fit onto my phone. What can I do?
If you have a bulky phone case, you may have to remove it before putting the clips onto your phone.
Where do I find the Arkade App?
Go to the App Store or Google Play to download the Arkade App
Do I need the Arkade App to play with the Arkade Blaster?
No. The Blaster will work without the Arkade App. However, the Arkade App does have useful tools to help you map buttons, find new content, live stream your gameplay and more.
Do I need a Twitch or YouTube Account to Live Stream?
Yes. The Arkade App will enable you to live stream your gameplay directly to Twitch or YouTube, but you will need to register accounts with those companies.
How do I reconfigure the buttons on the Arkade Blaster?
Using the Arkade App, you can configure the Blaster’s buttons to your comfort. Each of our games includes a recommended profile with a custom button map.
What kind of games work with my Blaster?
The Arkade Blaster works with a large variety of mobile and PC first person shooters.
If I have a compatible game on my phone already, do I need to download a special version?
When will the Blaster be available online?
The Indiegogo launch is scheduled for early March, so please check back for more details and sign up for our email list so we can keep you updated on everything going on in the world of Arkade®.