TERMS OF SALE
Return, Exchange, and Replacement Policy:
We stand for the quality of our Arkade products. All Arkade products undergo a 3-stage Quality Control process before they leave our factory.
All sales of Arkade products from the www.arkade.games e-commerce website are final. Arkade does not accept returns or exchanges. Arkade will replace your product in the event of a factory defect. Arkade will not replace your product due to, but not limited to, the following reasons:
-Problems that result from external causes such as accident, abuse, or misuse including dropping the product on the ground, whether intentional or unintentional
-Use that is not in accordance with the Arkade product’s instructions
-Products which have had their housings opened or are otherwise tampered with
-Problems caused by using third party accessories, parts, or components
If you believe you received an Arkade product with a functional defect, you have 14 days from the date you received the product to make a claim for consideration of a replacement product.
In order to make a claim, you must send an email to firstname.lastname@example.org and
We will make every effort via email to troubleshoot your problem but if we are unable to fix your problem we will send out a replacement product via courier or postal service of our choice.
Arkade is not responsible if your smartphone or tablet is not able to run a particular application or game due to hardware, software, of other constraints endemic to the device itself.
If you purchased your Arkade product from a seller, retailer, distributor, or online shop other than www.arkade.games, you must return or exchange your product to that seller in accordance with their return/exchange policy.